Resort Policies

Check-in: 4:00 pm    |   Check-out: 10:00 am

Rates & Taxes

All prices are quoted in Canadian dollars and do not include applicable taxes. For a conversion to your home currency, try using this handy online currency converter. Add 5% GST and 8% Provincial Hotel Tax for a combined tax rate of 13%. Rates are subject to change at any time.

Reservations & Deposits

SEPTEMBER TO JUNE BOOKINGS – A 10% non-refundable deposit is due at the time of booking in order to hold your reservation, with the remaining balance due upon arrival.

JULY AND AUGUST BOOKINGS – For our high-season summer bookings, a 10% deposit is due by the end of February and the balance by April 30th. Please note that we cannot hold your reservation if we do not receive your deposit on time.

Payment

We accept payment via e-transfers, as well as online banking through participating institutions (RBC and all BC credit unions). Search for “The Alders Beach Resort” and add us as a payee. Enter your 4 digit customer number found on your invoice.

Non-Canadian guests are required to make payments by Visa or Mastercard as this simplifies the currency exchange.

On site, we accept VISA, Mastercard, and Debit.

Cancellations

If a booking is cancelled with more than 30 days notice, a 90% refund will be issued.

If a booking is cancelled with 30 days or less notice and:

• the cottage is re-rented, an 85% refund will be issued.
• the cottage is NOT re-rented, no refund will be issued.

Minimum Stay

During the summer season (mid-June to August 31), cottages are booked by the week. During the shoulder and winter season, cottages are booked either by the month to long-term guests, or on a short-stay basis with a 2-night minimum stay. However, please inquire, as conditions change and special arrangements can be made.

Pets

Regrettably, pets are not permitted on site from June through September or during events.

Pets are welcome during our off season (October – May) in our designated pet friendly cottages only, with a maximum of two pets (up to 80lbs each) per cottage at a rate of $25/stay per pet. Our pet friendly cottages are Dogwood, Arbutus, Pine and Balsam. Pets MUST be on a leash at all times while on the Alders property and cleaned up after, whether on Alders property or the beach, with the waste disposed of properly.

We ask that you please keep pets off of the beds and furniture, and do not leave pets unattended in the cottage or while tied up outside.

Pets must be registered with us upon making your reservation and any guests with unregistered pets will be asked to leave. Visitors of registered guests are not permitted to bring pets without prior approval and are only allowed in pet friendly cottages.

Bicycles

While bikes are welcome at The Alders, riding on the grassed areas of the resort is not permitted.

Parking, Camping & RVs

There are 2 parking spots per cottage, and a small lot for overflow parking. For events, visitors can park along the side of the resort and off the road.

No camping or RVs are allowed at The Alders.

Campfire Bans

Campfires at the communal firepit are not permitted when there is a fireban in effect.

No Smoking

Cannabis, vaping and smoking are not allowed in the cottages. Smoking is permitted on the porches – ashtray provided. As this is a family resort, please use consideration for children and neighbours.